customer service executive

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Job Summary
****Minimum 1 year BPO experience required****
Handle customer service queries of customers in India enquiring about their online food delivery.
Qualification Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Skills Required:
Basic computer knowledge.
Good communication skills.
Active listening ability along with active problem solving skills.
Interview Venue: IT Park, Chandigarh
Concerned Person: Shivani
Contact No.: 9873976952, 9324490450
Salary Offered: Rs. 17,500 to Rs. 21,000 in-hand (Final salary will depend upon interview)
Job Type: Full Time
Job Role: Customer Service Associate
Shift: 6 Days working/ Rotational Shift & Rotational Week off
Hiring Process: Face to Face Interview
No. of openings: Ongoing Requirement
Responsibilities and Duties
Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Benefits
Cabs provided during odd hours.
Job Type: Full-time
Salary: ?17,500.00 to ?21,000.00 /month
Job Type: Full-time
Salary: ?17,500.00 to ?21,000.00 /month
Experience:
call center: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Location:
Dammam (Preferred)


Location - Saudi Arabia
Date Posted - 22 Sep 2019
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